Delivery Policy

  1. Orders received will be processed and shipped out within 48 Hours (except pre-order items).

  2. The delivery will take place within 2-5 working days via FMX or ParcelHub (Peninsular Malaysia), JS Empire Express (East Malaysia)

  3. We provide shipping throughout Asia including Malaysia & Singapore.

  4. Customers must follow up on parcel movements and receive parcel. If there is an overdue receipt by the shipping company, the replacement postage must be borne by the customer :

    RM10 (Peninsular Malaysia)
    RM15 (East Malaysia)

(The management of Jomama reserves the right to change the terms & conditions without prior notice.)